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Zeigler v. Sony Corp. of America

Connecticut Superior Court, Judicial District of Waterbury Complex Litigation Docket at Waterbury
Jan 26, 2004
2004 Conn. Super. Ct. 1632 (Conn. Super. Ct. 2004)

Summary

discussing a breach of implied warranty claim and that “plaintiff, as well as the other class members, is required to give individualized notice and the notice required is not simply notice of a defect-of which the defendants may already be aware-but notice of this plaintiff's claim the alleged defects constituted a breach of warranty.”

Summary of this case from Melnick v. Tamko Bldg. Prods.

Opinion

File No. X01 CV-03 0181305S.

Motion to strike; class action; torts; negligence; product liability; uniform commercial code; sales; express warranty; implied warranty; contracts; damages; economic loss doctrine; remedies; unjust enrichment; Connecticut Unfair Trade Practices Act (CUTPA); in class action by plaintiff's, purchasers of defective digital video disc players, against defendant manufacturers, whether named plaintiffs complaint alleging negligence, breach of contract and express and implied warranties, unjust enrichment and violation of CUTPA, sufficiently stated claims on which relief could be granted so as to warrant denial of defendants' motion to strike.

Memorandum filed January 26, 2004.

Proceedings

Memorandum of decision on defendants' motion to strike named plaintiff's complaint. Motion granted in part and denied in part.

Elias A. Alexiades, for the plaintiffs.

McCarter English, for the defendants.


This is a class action brought by the plaintiff Michael A. Zeigler (Zeigler or plaintiff) and others who, like him, purchased a digital video disc player (DVD) player claimed to have been manufactured by the defendants, Sony Corporation of America and Sony Electronics, Inc. The essence of the plaintiff's claim is that his DVD player (and presumably those of the other class members) has an electrical defect manifested by such phenomena as picture freezing, frequent display of "no disc" and "C13.00" error messages, lip synchronizations and other malfunctions. The plaintiff asserts that the defendants' representatives deny any defect, have failed to recall the alleged defective products, and, in general, have been unresponsive or unhelpful to purchasers of its products. The present action has been brought in a six count complaint alleging negligence, breach of express warranty, breach of implied warranty, breach of contract, unjust enrichment and violation of the Connecticut Unfair Trade Practices Act (CUTPA), General Statutes § 42-110a et seq.

The defendant's counsel, in a footnote, asserts that the defendant Sony Corporation of America does not manufacture DVD players and does not import, distribute or sell them. Counsel also alleges that Sony Corporation of America has provided the plaintiff with an affidavit to the same effect in an effort to be "voluntarily dismissed" from the lawsuit. It is implied that the court should conclude that Sony Corporation of America is, therefore, an improper defendant here. The court does not so conclude in the absence of evidence to the contrary or a motion to dismiss filed earlier, which has now been waived. The court therefore considers this motion as filed by both defendants, as the motion otherwise indicates.

The defendants have filed a motion to stay all proceedings pending a resolution of a pending New Jersey action or, alternatively, to strike all counts of the complaint. The court considers only the latter. The plaintiff objects to the defendants' motion in its entirety.

The defendants agree that the motion to stay is now moot. Although when suit in New Jersey against, these defendants was first brought, the plaintiffs there intended to certify a nationwide class, which allegedly would have included all members of this class, the New Jersey action has now been restricted only to residents of that state. The plaintiffs herein are Connecticut residents.

A motion to strike tests the legal sufficiency of the allegations of a complaint to state a claim upon which relief can be granted. Vacco v. Microsoft Corp., 260 Conn. 59, 65, 793 A.2d 1048 (2002); Practice Book § 10-39. The trial court's role is to examine the complaint, construed in favor of the pleader, to determine whether a legally sufficient cause of action has been pleaded. Suffield Development Associates Ltd. Partnership v. National Loan Investors, L.P., 260 Conn. 766, 772, 802 A.2d 44 (2002). Specifically, the court must "assume the truth of both the specific factual allegations and any facts fairly provable thereunder" and "read the allegations broadly, rather than narrowly." Craig v. Driscoll, 262 Conn. 312, 321, 813 A.2d 1003 (2003). That requirement of favorable construction does not extend, however, to legal opinions or conclusions stated in the complaint but only to factual allegations and the facts "necessarily implied and fairly provable under the allegations." (Internal quotation marks omitted.) Forbes v. Ballaro, 31 Conn. App. 235, 239, 624 A2d 389 (1993). "A motion to strike is properly granted if the complaint alleges mere conclusions of law that are unsupported by the facts alleged." (Internal quotation marks omitted.) Fidelity Bank v. Krenisky, 72 Conn. App. 700, 720, 807 A.2d 968, cert. denied, 262 Conn. 915, 811 A.2d 1291 (2002); Donar v. King Associates, Inc., 67 Conn. App. 346, 349, 786 A.2d 1256 (2001).

The first count of the complaint alleges that the defendants acted negligently "with respect to the production, manufacture and testing" of the DVD/DVP product line, and "in not recalling the defective products and in not informing purchasers about the product defects." As a proximate result, the plaintiff claims to have sustained damages "in the form of flawed DVD players and excessive repair costs." The defendants claim this count is barred by the economic loss doctrine. Restatement (Third), Torts, Products Liability § 21, p. 293 (1998), provides: "[H]arm to persons or property includes economic loss if caused by harm to: (a) the plaintiff's person; or (b) the person of another when harm to the other interferes with an interest of the plaintiff protected by tort law; or (c) the plaintiff's property other than the defective product itself." (Emphasis added.) Comment (a) to that section remarks that "`pure economic loss'" is "more appropriately assigned to contract law and the remedies set forth in Articles 2 and 2A of the Uniform Commercial Code [UCC]." Id., § 21, comment (a). Comment (d) underscores that principle in asserting that a product defect that renders the product ineffective so that repair or replacement is necessary is a loss "not recoverable in tort under the rules of this Restatement." Id., § 21, p. 294. The plaintiff relies upon two Superior Court decisions which conclude that the economic loss doctrine does not apply where the asserted negligent conduct is independent of the claimed breach of conduct — which the defendants deny. See, e.g., S.A. Candelora Enterprises v. Wild, Superior Court, judicial district of New Haven, Docket No. CV 01 0447877S (February 4, 2002) ( Thompson, J.) ( 31 Conn. L. Rptr. 397); Worldwide Preservation Services v. The IVth Shea, Superior Court, judicial district of Stamford-Norwalk, Docket No. (X05) CV 98 0167154S (February 1, 2001) ( Tierney, J.) ( 29 Conn. L. Rptr. 1). The defendants' reply ignores this argument entirely, focusing instead upon the fact that, despite conflicting authority in this state, the majority of American courts apply the economic loss rule to both commercial and consumer losses. The plaintiff has alleged that the defendants failed to recall their machines despite their awareness of the claimed defects and failed properly to inform customers. Those claims are independent of the contract claims of later counts. Construing the complaint in favor of the pleader as the court is bound to do on a motion to strike, the first count pleads a legally sufficient cause of action.

Digital video disc/digital video player.

The second count asserts a breach of express warranty; specifically, that the defendants warranted "the Sony DVD/DVP products were in a defect-free and merchantable condition" when sold, though, in fact, they contained defective electrical systems. The defendants have asserted that this claim is insufficient as a matter of law because the plaintiff failed to allege he ever asserted his warranty rights. The warranty referenced in the plaintiff's complaint provided that, for a period of ninety days or one year from the date of purchase (depending upon the model of player purchased), if the product is claimed to be defective, the defendants would "repair or replace" it and would supply without charge new or rebuilt replacements for a period of one year. To obtain such warranty service, the purchaser must "take . . . or deliver" the product to an authorized service facility with "[p]roof of purchase" to establish the player in question was within the warranty period. Clearly, the UCC governs this contract claim. As clearly, General Statutes § 42a-2-719 authorizes the limitation of remedies available to a buyer. Here, the remedy afforded is to "repair or replace." Section 42a-2-719 (2), however, provides that "[w]here circumstances cause an exclusive or limited remedy (such as the "repair or replace" remedy) to fail of its essential purpose," the buyer may resort to any other remedy authorized under the UCC. The plaintiff has argued the applicability of this section in citing Comind, Companhia de Seguros v. Sikorsky Aircraft, 116 F.R.D. 397, 414 (D. Conn. 1987) ( Comind), wherein the court stated: "If Comind is successful in establishing that the part was latently defective and that the defect was not reasonably discoverable or actually discovered within the 90 day limitation period, thus leaving the buyer without a remedy for latent defects despite the defect guarantee, then the repair or replacement limitation is without effect." But see 4B R. Anderson, Uniform Commercial Code (3d Ed. Rev. 2001) § 2-719:138, which offers the mere fact that the seller delivered nonconforming goods does not mean that the limited repair or replacement remedy failed of its essential purpose when the buyer has not shown that the seller was "`incapable of curing'" the breach. Close examination of the plaintiff's complaint, however, discloses that nowhere is there the allegation that any claimed defect was "latent" or incapable of being discovered within the warranty period. Nevertheless, Comind concludes that, where there is "remedial conflict" between the express provisions of a warranty, the contract's remedial provision may have failed of its essential purpose. Comind, Companhia de Seguros v. Sikorsky Aircraft, supra, 413-14. A section of the contract considered there warranted the goods to be "free from defects in material and manufacture." Id., 411. The same contract provision provided for the "repair or replace" remedy. The court found a conflict between these provisions and denied the motion for summary judgment. Id., 416. In the present case, the parties do not dispute the presence of the repair or replace remedy. The plaintiff states that the defendants "expressly warranted" the products were in a "defect-free" condition. The defendants deny that but fail to provide the court with any documentary evidence or other means of resolving these antagonistic assertions — i.e., an affidavit stating no express warranty that the product was defect-free was ever provided. Again, the court, on a motion to strike, is obligated to construe the pleading in favor of the nonmoving party. The defendants' inability to address what is asserted in the complaint and to establish conclusively the absence of a "remedial conflict" defeats their motion on the second count.

That is so despite the plaintiff's curious claim that paragraphs fourteen, sixteen, seventeen, eighteen and twenty-two of the complaint did so when they are silent as to any such claim.

As one court has stated: "An attempt to both warrant and refuse to warrant goods creates an ambiguity which can only be resolved by making one term yield to the other. . . . Section [42a-]316 . . . of the Uniform Commercial Code provides that warranty language prevails over the disclaimer if the two cannot be reasonably reconciled." (Citation omitted.) Wilson Trading Corp. v. Ferguson, Ltd., 23 N.Y.2d 398. 405, 244 N.E.2d 685, 297 N.Y.S.2d 108 (19(38).

The third count alleges a breach of implied warranty in that the products, because they are poorly manufactured with faulty electronics, function improperly and are not fit for the ordinary purposes for which such goods are used. The defendants have argued that this count is insufficient because the plaintiff failed to provide notice of the defect prior to suit as required by General Statutes § 42a-2-607. The plaintiff has claimed such notice is required only of sellers and not, as here, manufacturers. That argument is unpersuasive. See, e.g., American Mfg. Co. v. United States Shipping Board Emergency Fleet Corp., 7 F.2d 565, 566 (2d Cir. 1925); Hinchcliffe v. American Motors Corp., 184 Conn. 607, 440 A.2d 810 (1981). The plaintiff cites to Ruderman v. Warner-Lambert Pharmaceutical Co., 23 Conn. Sup. 416, 417-19, 184 A.2d 63 (1962), construing the predecessor statute to § 42a-2-607. While this court does not conclude that § 42a-2-607 is applicable to the present case, § 42a-2-607 (3) clearly provides for the giving of notice and is, therefore, not helpful to the plaintiff. The plaintiff then argued that, if notice is required, the defendants had actual notice of the problems claimed — from the complaint before the court, from the existence of a complaint brought in a New Jersey court, and by way of numerous complaints made by customers to the defendants via their Internet web site and customer service lines. The court is not persuaded. That argument ignores that UCC § 1-201 (26) provides the steps required of a buyer to provide notice "whether or not such other actually comes to know of it." By its terms, the plaintiff, as well as the other class members, is required to give individualized notice and the notice required is not simply notice of a defect — of which the defendants may already be aware — but notice of this plaintiffs claim the alleged defects constituted a breach of warranty. See, e.g., Truslow Fulle, Inc. v. Diamond Bottling Corp., 121 Conn. 181, 151 A. 492 (1930). To accept the plaintiffs argument that "generalized" knowledge satisfies the requirement of notice is, as the defendants argue, contrary to the plain language of this state's law and seriously undermines the UCC policy of avoiding lawsuits by encouraging negotiation and promoting timely cure of defects by sellers and manufacturers. The third count, therefore, is stricken for these reasons.

In a footnote, the defendants assert that count four, which asserts a breach of contract, is "merely a breach of warranty claims" recast under a new heading. They claim this count is duplicative of the prior two counts alleging breach of an express and implied warranty and they incorporate the arguments. No case law or analysis is provided to the court. The claim is abandoned, given that it consists of no more than its own conclusory allegation.

The fifth count asserts a cause of action for unjust enrichment. It adds to earlier assertions that "the plaintiff and the class members have suffered monetary injuries, and defendants have been unjustly enriched" and that "[i]n equity and good conscience, it would be unjust and unconscionable to permit [the] defendants to enrich themselves at the expense of [the] plaintiff and class members and to retain the profits unjustly obtained." The plaintiff seeks "restitution damages." The defendants cite Superior Court authority for the proposition that no action for unjust enrichment may stand absent the plaintiff directly conferring a benefit upon the defendants. See, e.g., Parker v. Colgate-Palmolive Co., Superior Court, judicial district of Stamford-Norwalk at Stamford, Docket No. (X08) CV 03 0193798S (August 8, 2003) ( Adams, J.); Granito v. International Business Machines, Superior Court, judicial district of Tolland, Complex Litigation Docket, Docket No. (X07) CV 02 0080440S (April 16, 2003) ( Sferrazza, J.) ( 34 Conn. L. Rptr. 485). These courts have concluded that the parties must have a direct relationship (as opposed to dealing with others through an intermediary seller) and a course of dealing with each other. That, however, is to engraft a requirement not imposed by our higher courts. The law of this state is that unjust enrichment is a common-law doctrine that provides restitution or the payment of money when justice so requires. Gagne v. Vaccaro, 255 Conn. 390, 401, 766 A.2d 416 (2001), on appeal after remand, 80 Conn. App. 436, 835 A.2d 491 (2003). "Recovery is proper if the defendant was benefited, the defendant did not pay for the benefit and the failure of payment operated to the detriment of the plaintiff. . . . In the absence of a benefit to the defendant, there can be no liability in restitution. . . ." (Citations omitted; emphasis added.) United Coastal Industries, Inc. v. Clearheart Construction Co., 71 Conn. App. 506, 512, 802 A.2d 901 (2002). Recovery is fact bound. See Gardner v. Pilato, 68 Conn. App. 448, 791 A.2d 707, cert. denied, 260 Conn. 908, 795 A.2d 544 (2002). It is an appropriate remedy where the defendant retains a benefit which has come to him at the expense of another. Fitzpatrick v. Scalzi, 72 Conn. App. 779, 786, 806 A.2d 593 (2002). While the extent of the benefit here is not now known, clearly the purchase of DVD players conferred a benefit upon the defendants. It is disingenuous of the defendants to argue that, because the plaintiff got a Sony DVD player, he received the benefit of his bargain when the player he got is alleged to have been defective, and there is no reason to believe he knowingly purchased a used player in "as is" condition. It is that alleged failure to deliver what the plaintiff believed he would get in return for his payment that operated to his detriment. Because the court is required to construe the facts alleged in favor of the pleader and because recovery under an unjust enrichment claim is fact driven, a broad reading of the fifth count arguably supports such a claim.

In their reply brief, the defendants "quote" language that nowhere appears in our Appellate Court's opinion in United Coastal Industries, Inc. v. Clearheart Construction Co., 71 Conn. App. 506, 802 A.2d 901 (2002). The court there concluded that there must be a benefit conferred upon the defendant for liability in restitution. Id., 512. The language quoted, which references the conferring of a direct benefit upon the defendants, is not to be found therein. United Coastal Industries, Inc., is, however, correctly cited in the defendants' initial brief.

Again, in a footnote, the defendants, in their first filed brief, urge the court to "dismiss" a count not specifically discussed. In that footnote, they state: "Because the [p]laintiff's [CUTPA] claim is premised upon, and derivative of, the inadequately pleaded negligence, warranty, and unjust enrichment claims, the [CUTPA] claims also [fail] as a matter of law and should be dismissed." CUTPA, § 42-110a et seq., is an independent tort cause of action; in no meaningful sense is it derivative. The allegations of the sixth count are clearly different from the allegations of the prior counts, and specific factual allegations are asserted in support of the conclusions made therein. "[A]nalysis, rather than mere abstract assertion, is required in order to avoid abandoning an issue for failure to brief the issue properly." (Internal quotation marks omitted.) Stale v. Davila, 75 Conn. App. 432, 441 n. 6, 816 A.2d 673, cert. denied, 264 Conn. 909, 826 A.2d 180 (2003). The defendants cite no law and provide no analysis of this claim. The court, therefore, considers it abandoned.


Summaries of

Zeigler v. Sony Corp. of America

Connecticut Superior Court, Judicial District of Waterbury Complex Litigation Docket at Waterbury
Jan 26, 2004
2004 Conn. Super. Ct. 1632 (Conn. Super. Ct. 2004)

discussing a breach of implied warranty claim and that “plaintiff, as well as the other class members, is required to give individualized notice and the notice required is not simply notice of a defect-of which the defendants may already be aware-but notice of this plaintiff's claim the alleged defects constituted a breach of warranty.”

Summary of this case from Melnick v. Tamko Bldg. Prods.

In Zeigler, as in the present case, the plaintiff alleged in the complaint that Sony expressly warranted the DVD players to be in a "defect-free and merchantable condition."

Summary of this case from Daugherty v. Sony Electronics

In Zeigler v. Sony Corp. of America, 48 Conn.Sup. 397, 849 A.2d 19 (2004) (36 Conn. L. Rptr. 531), the plaintiff, Zeigler, alleged that the digital video disc (DVD) player that he purchased from the defendants Sony Corporation of America and Sony Electronics, Inc. (Sony) was defective, and maintained that it would be unconscionable to permit Sony to retain profits unjustly obtained from the sale.

Summary of this case from Burke v. Boatworks, Inc.
Case details for

Zeigler v. Sony Corp. of America

Case Details

Full title:MICHAEL A. ZEIGLER v. SONY CORP. OF AMERICA ET AL

Court:Connecticut Superior Court, Judicial District of Waterbury Complex Litigation Docket at Waterbury

Date published: Jan 26, 2004

Citations

2004 Conn. Super. Ct. 1632 (Conn. Super. Ct. 2004)
48 Conn. Supp. 397
849 A.2d 19
36 CLR 531

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