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Kraus v. Howroyd-Wright Employment Agency, Inc.

United States District Court, E.D. Pennsylvania
Jan 8, 2008
CIVIL ACTION No. 06-975 (E.D. Pa. Jan. 8, 2008)

Summary

granting summary judgment to the defendant on IIED claims where sexual advances by supervisor did not "go being all possible bounds of decency"

Summary of this case from Harris v. Midas

Opinion

CIVIL ACTION No. 06-975.

January 8, 2008


MEMORANDUM


This is a sexual harassment employment discrimination action brought by Amy Kraus ("Kraus") against her former employer, Defendants Cingular Wireless, LLC, New Cingular Wireless, PCS, LLC, and Cingular Wireless Employee Services, LLC (collectively "Cingular"), and one of Cingular's former managers, Defendant Joseph Ruiz ("Ruiz"). Presently before this Court are the Motions for Summary Judgment filed by Cingular and Ruiz, and for the following reasons, the Motions will be granted.

I. BACKGROUND

Kraus graduated from the Pennsylvania State University in May, 2004, and, like many college graduates, sought temporary employment in order to make money quickly. She contacted the Howroyd-Wright Employment Agency ("Apple One") to help her with this endeavor. In June 2004, Apple One arranged for Kraus to interview with Cingular as that company had an immediate need for an administrative assistant for six months. Kraus interviewed with Cingular, was offered the job, and began working at the Bensalem office on June 10, 2004.

Kraus performed administrative functions for Cingular's engineering group, of which Ruiz was a manager, and was supervised by Ruiz and another person. However, Ruiz assigned the majority of the work Kraus performed, and supervised her a majority of the time. Beginning in October, 2004, Ruiz began making suggestive comments to Kraus, indicating to her that he was sexually interested in her. She stated that initially the comments were innocent, but Ruiz intensified his pursuit of her over the next two months. Kraus left her job on December 3, 2004, after she told Apple One that she could not endure Ruiz's conduct any longer. Ruiz's conduct forms the basis of her action.

The sexually suggestive conduct Kraus complains of began in October, 2004. The initial incident involved Ruiz telling Kraus about a sexual dream he had about her. He mentioned his dream while the two of them were in the office break room during their morning break. Ruiz just briefly discussed the dream in the break room, after which he and Kraus returned to their desks. Once at his desk, Ruiz initiated an online conversation with Kraus via America Online's Instant Messenger ("IM"), an online communication tool analogous to real-time email, and he and Kraus discussed his dream in detail.

The IM is reprinted below in an unaltered state. Amk257 is Kraus's screen name, and jruizFSA2 denotes statements made by Ruiz. The text reads as follows:

jruizFSA2: so was that a weird dream or what Amk257: hm Amk257: yes Amk257: but like i said Amk257: still very funny Amk257: it probably made more sense than any dream ive ever had Amk257: there was a story line and everything jruizFSA2: Yeah but I still have some questions in my mind Amk257: about what jruizFSA2: Um . . . that I should probably keep to myself . . . maybe crossing a line on that one jruizFSA2: ya know what i mean. . . .? Amk257: did you opt out of sharing part of the dream with me or something Amk257: is this like a, why was i in it in the first place kinda question jruizFSA2: the first one you mentioned jruizFSA2: i made the dream more PG if you know what i mean jruizFSA2: less R Amk257: hahahaha Amk257: it happens jruizFSA2: yes. . . . . i mean it wasn't totally R . . . maybe PG-13 Amk257: haha. Well that isnt so bad then Amk257: at least its no NC-17, ya know? Amk257: then thered REALLY be questions jruizFSA2: i am lying . . . just back peadling Amk257: haha jruizFSA2: so I am not telling you unless you twist my arm Amk257: yea, peoples minds do weird things when theyre sleeping. It doesnt mean much Amk257: should i twist it then? I cant help but be curious now that you made a big stink about it jruizFSA2: the twisting is up to you. . . . jruizFSA2: the amount of twisting Amk257: im curious what the questions are jruizFSA2: the ones i have . . . . you mean? Amk257: right Amk257: if im in it, don't you suppose i have a right to know? jruizFSA2: i was wondering why you were just in your panties in my dream . . . Amk257: well yea, thatd be the obvious question Amk257: i couldve figured that out jruizFSA2: and y would you think Amk257: well, thats one of my own questions Amk257: i don't know the answer to that Amk257: so was it more R cause there was more nakedness or something? jruizFSA2: kind of jruizFSA2: but more twisting will only get that info Amk257: ok ok, im twisting jruizFSA2: hold on jruizFSA2: please jruizFSA2: so what do you want to know Amk257: what im missing jruizFSA2: well you seem in distress in the dream . . . jruizFSA2: and needed my help . . . Amk257: because i stole the clothes, or because im half naked? jruizFSA2: both . . . Amk257: got it Amk257: im with ya so far jruizFSA2: are you interested in any more details? Amk257: well yea, that didnt clear anything up jruizFSA2: well . . . . depends on how much you want to know Amk257: you might as well tell me it al jruizFSA2: r u sure. . . . jruizFSA2: may get a bit graphic Amk257: im sure its nothing i havent seen or heard before Amk257: i can handle graphic jruizFSA2: can i ask y you r interested? Amk257: sure. Because Im a highly inquisitive person Amk257: and i hate not knowing things jruizFSA2: well to say the least . . . i took advantage of you being half naked Amk257: ok jruizFSA2: do you want details? Amk257: if you don't care about telling me Amk257: im not trying to make you uncomfortable jruizFSA2: well we made use of the table in my office. . . . . . . jruizFSA2: and you fought at first . . . then you submitted Amk257: uh huh jruizFSA2: would you like to know exactly what we did on that table? Amk257: shoot jruizFSA2: well your panties were off . . . and I thing I took them off with my mouth . . . jruizFSA2: by the way . . . this is between you and i right? jruizFSA2: speechless? Amk257: of course Amk257: a little jruizFSA2: you wanted to know. . . . . . Amk257: I know jruizFSA2: are you now wishing you did not? Amk257: nah jruizFSA2: so what are you thinking Amk257: i did tell you i wanted to know Amk257: I don't know . . . . and here i originally thought you just killed me or something jruizFSA2: ha Amk257: but i can see where that question arises jruizFSA2: nope, shoudl have told you that it was more sexual in nature Amk257: I assumed Amk257: i just meant my original reaction when you mentioned it a few days ago jruizFSA2: oh. . . . Amk257: was that the only question you had? jruizFSA2: actually . . . i kind of understand the dream . . . jruizFSA2: why what happened, happened in the dream . . . Amk257: you understand it how jruizFSA2: why you were in the dream . . . and why you were in that state . . . and why we did what we did jruizFSA2: and i am sure you can figure out why Amk257: so iguess i shouldnt ask then, huh jruizFSA2: unless you really want to know Amk257: is that why you're telling me about it? jruizFSA2: no, i was gonna leave it until you asked for the details Amk257: oh Amk257: well yea . . . I always want details jruizFSA2: y in this case? Amk257: im not entirely sure jruizFSA2: do you know what i am getting at? Amk257: again, im not entirely sure jruizFSA2: ok, good. . . . jruizFSA2: what would your guess be? Amk257: that this all stemmed from my wearing inappropriate shirts Amk257: haha Amk257: or cause youd want it to happen jruizFSA2: . . . . . . . no on number one . . . maybe on number two. . . . jruizFSA2: now that you know that . . . . . what r u thinking? Amk257: well its more wondering jruizFSA2: like what? Amk257: like, why me jruizFSA2: r u kidding. . . . . Amk257: not at all jruizFSA2: do you not think that you are attractive? Amk257: well, yea I mean i think im alright jruizFSA2: i am sure most would say better than all right . . . Amk257: i don't know if this is going to come across wrong . . . but have you said anything like this to anyone before me? Amk257: and thank you Amk257: thats a big compliment

(Pl.'s Resp. Opp'n Cingular's Mot. Summ. J., Ex. 8.) The conversation continued with Ruiz telling Kraus that he found her very attractive, and Kraus responding that she was "beyond flattered" by his compliments. A break in the dialogue occurred when Ruiz went to lunch.

After returning from lunch, Ruiz resumed the conversation by asking Kraus via IM if she wanted to know anything else.

jruizFSA2: so you don't want to know anything else? Amk257: well I was expecting to be questioned. I hadnt really thought up questions myself Amk257: what else should i know? jruizFSA2: just wanted to knwo what you thought about my dream and conversation? Amk257: well . . . it was totally flattering and um, i dunno kinda hot and surprising all at the same time Amk257: but at the same time, your still very much my boss. jruizFSA2: hot is what way? Amk257: i guess in the, i can see where you're coming from, way . . . if that makes sense jruizFSA2: no. u lost me? Amk257: ok. Amk257: hmm jruizFSA2: what do you mean exactly. . . . did you like the story line? Amk257: well yea it was a good story Amk257: and i can empathize with your fidgetyness to some degree jruizFSA2: now everytime you knock on my door i will wonder if you have pants on! Amk257: haha jruizFSA2: and if you don't i will know what you want. . . . . . Amk257: well chances are, i will . . . unless it's a skirt Amk257: yea. Might freak out the rest of the office though, huh? Amk257: haha jruizFSA2: well. . . . you could come in with them on then take them off . . . jruizFSA2: . . . Amk257: true jruizFSA2: i shouldnt hold my breath . . . though? Amk257: but like i said . . . Your're still my boss. At least for another month or whatever jruizFSA2: what do you mean . . . when you say . . . you are still my boss? Amk257: i mean until December, you're my boss jruizFSA2: i know. . . . ao when I am not your boss you will feel differently? Amk257: well the other thing that throws me tho is . . . you know i like you and respect you a lot as a person . . . and you've got a whole life that im not trying to ruin jruizFSA2: did u ever think about it? answer honestly Amk257: it might have crossed my mind jruizFSA2: really . . . now i am flattered . . . Amk257: well thats good Amk257: you should be. Amk257: but i attempt to maintain some form of professionalism . . . as best i can at least jruizFSA2: so what were you thinking . . . when you did think somethign? Amk257: honestly it was just a brief what-if kinda thought jruizFSA2: you have a better imagination then that Amk257: maybe . . . jruizFSA2: oh . . . i can tell you are artistic Amk257: yea, it amazes me that you can tell that at all Amk257: apparently im oblivious to a lot, b/c i didnt think i came across like that either jruizFSA2: i am very perceptive Amk257: i see that jruizFSA2: so . . . no more details on your fleeting notion Amk257: no . . . nothing that wouldnt get me in trouble jruizFSA2: come on . . . i am already in trouble . . . and we are both adults jruizFSA2: please. . . . Amk257: similar to yours though . . . jruizFSA2: give me an idea jruizFSA2: some details Amk257: ok . . . think your dream, but subtract the whole damsel in distress thing. And of coruse i don't show up half dressed. jruizFSA2: so you come to my office . . .? i guess no one is around. . . . . and who makes the first move? Amk257: i dunno . . . i generally just skip ahead jruizFSA2: to what? Amk257: the hook up part jruizFSA2: ah . . . anywhere specific. . . . in my office? Amk257: not really jruizFSA2: who is taking the lead. . . . u or me? Amk257: me jruizFSA2: nice . . . is that how you usually are? jruizFSA2: take control . . . Amk257: sometimes Amk257: it depends on my mood jruizFSA2: you look like you would take control. . . . . Amk257: well then you are perceptive (Pl.'s Resp. Opp'n Cingular's Mot. Summ. J., Ex. 8.) As the conversation proceeded, Ruiz and Kraus discussed whether either of them would like to initiate a relationship. To that end, Ruiz asked Kraus to rate her desire to act on her feelings. jruizFSA2: so on a scale of 1-10 (10 being really want it to happen) what would you rate your feelings. . . . jruizFSA2: not factoring in anything else . . . Amk257: so not factoring in whether or not it SHOULD, then? jruizFSA2: right Amk257: oh boy Amk257: hm jruizFSA2: be honest Amk257: i dunno . . . see its hard for me to separate everything else jruizFSA2: sure you can. . . . Amk257: let me think Amk257: ill brb jruizFSA2: k Amk257: ok . . . um . . . 6.5? (Pl.'s Resp. Opp'n Cingular's Mot. Summ. J., Ex. 8.) Ruiz was displeased that Kraus's desire to act on her feelings rated so low, so he asked her again. Kraus replied the second time that her desire was more like 7.5-8 out of ten, and with that their conversation about Ruiz's dream concluded.

Kraus testified that in the weeks following the dream discussion, Ruiz began verbally harassing her almost daily, and she has provided specific examples of the sexual comments Ruiz made. On one occasion, Ruiz told Kraus that he wanted to see her naked, and that he wanted to kiss her. He twice told her about his desire to bend her over his desk, and one time he asked her to have oral sex with him. There was also an instance where Ruiz, while on a business trip, called Kraus at home, and told her that he wished she was with him so they could have sex in the shower. Kraus also stated that Ruiz implied that if she had sex with him, he could help her find a permanent position.

On November 5, 2004, about a month after the dream conversation with Ruiz, Kraus talked with a friend via IM about whether she should engage in a relationship with Ruiz. That IM reads as follows:

Koveypants: well Koveypants: i mean we both know that its bad to do it Koveypants: cause of steve, the wife, the kids, and the job Koveypants: right. . . . . so its bad Koveypants: . . . . . . . . but u still wanna do it Amk257: well yea, sorta, but now im freaked out Amk257: and fear it wont be enjoyable Koveypants: i know it will be enjoyable and an exciting experience Koveypants: . . . . . a story to tell generations to come Koveypants: hahahhahhaha Koveypants: i mean its real scary. . . . . but thats what makes it super kinky Amk257: right Amk257: I have to go to church . . . Koveypants: hahahhaa no Koveypants: that wont make u feel better about it Amk257: i know Amk257: maybe itll convince me otherwise Koveypants: or maybe it will make u wanna do it more Amk257: well maybe Amk257: but if thats the case Amk257: then at least it was gods will Koveypants: hahahahhahha (Cingular's Mot. Summ. J., Ex. M.) After a brief change of topic, the conversation returned to the topic of whether Kraus wanted a sexual relationship with Ruiz. Amk257: i need another opinion . . . not that yours isnt good . . . buti have no one to tell Koveypants: oooooooooooo Koveypants: who else u gonna tell? Amk257: theres only abby Koveypants: kelly? Amk257: i don't know! Amk257: i was thinking about that Amk257: but shes my sister Amk257: and thats kinda gross Koveypants: well i dunno Koveypants: abby would be funny. . . . shed tell u no though Amk257: i know Amk257: i don't know Amk257: theres no one! Amk257: except a priest Amk257: but i cant be like . . . but itd be so HOT Amk257: to him Koveypants: hahhaa no he wouldnt appreciate it (Cingular's Mot. Summ. J., Ex. M.)

On November 14, 2004, Kraus's boyfriend, Steven Kane, found a text message on her phone from Ruiz, and questioned her about it. After Kane found the message, Kraus contacted Ruiz via IM to discuss the situation. The unaltered IM reads:

jruizFSA2: i bother you because i like you . . . alot . . . havent you got that yet goof ball Amk257: well yea, I have jruizFSA2: then stop asking sill girl . . . jruizFSA2: maybe you can borrow my eyes . . . and see what i see Amk257: i didnt mean it that way jruizFSA2: i know jruizFSA2: just breaking you chops jruizFSA2: what about the hug . . . jruizFSA2: i liked that your hands ran across my back . . . jruizFSA2: tired of talking.already? Amk257: sorry Amk257: i was on the phone jruizFSA2: no problem . . . jruizFSA2: just reading some articles . . . Amk257: ok Amk257: yea Amk257: the hug Amk257: but it was just a hug jruizFSA2: but your arms and hands took a trip. . . . no? Amk257: thats kinda how i hug jruizFSA2: i wanted another but you already left for the night . . . jruizFSA2: :-P Amk257: ha Amk257: yea . . . that should probably be the last one anyways jruizFSA2: really. . . . was it getting your mind into trouble? Amk257: no Amk257: i just think it should be alook but don't touch thing, ya know? jruizFSA2: then y no more? jruizFSA2: nah . . . that wouldnt be fun . . . or bad:-) Amk257: no it wouldnt (Pl.'s Resp. Opp'n Cingular's Mot. Summ. J., Ex. 8.) Kraus then told Ruiz that she no longer wanted to pursue him. She said that because her boyfriend found out about their conversations, she was forced to pick one of them, and she did not want to do anything that could get her in trouble with Kane. Ruiz responded by telling her he felt like he had been strung along. Kraus then said: Amk257: i cant and I don't want to jruizFSA2: wow jruizFSA2: that is the first time that you said that . . . Amk257: what, that i didnt want to jruizFSA2: yes Amk257: well, yea I dont want to get in trouble with anyone jruizFSA2: up to this point it seemed possible jruizFSA2: answer me this Amk257: hm jruizFSA2: is it that you don't want to. . . . or you dont want to get in trouble. . . . which are 2 things . . . Amk257: its like this Amk257: my boyfriend happen to hear/find a few of the messages you texted/left on my phone Amk257: so now. . . . . im in some shit. . . . . and Im swearing up and down that i wont fuck around jruizFSA2: when did this happen? jruizFSA2: today? Amk257: yesterday . . . but its continuing Amk257: hence my long ass phone call Amk257: getting yelled at jruizFSA2: why didn you tell me today . . . Amk257: i was trying not to have to Amk257: but since it doesnt seem like i can get around that fact Amk257: im telling you jruizFSA2: and what did i text you . . . dont remember anything jruizFSA2: most have been voicemails Amk257: there was at text about the dream or something Amk257: i dont really remember Amk257: but yea jruizFSA2: ? Amk257: so . . . yea. Now i don't want anything because I don't want to be caught lying when i say im not going to do anything. Ive always been honest with him m not about to become a liar. Amk257: and i feel like the queen of all bitches right now Amk257: but its just too important to me jruizFSA2: and you are coming across that way as well Amk257: im very sorry Amk257: well i thought so . . . and then i realized i didnt so much and that when i retreated-after I rethought things Amk257: im just trying hard not to hurt anyone . . . and it seems im hurting everyone in the process jruizFSA2: dont even know what to say Amk257: me either Amk257: i am sorry . . . im not even making any sense Amk257: Im gonna go now . . . jruizFSA2: dont Amk257: why Amk257: i must have just confused the shit out of you jruizFSA2: dont want you to jruizFSA2: yea . . . Amk257: i really do apologize jruizFSA2: not sure i want to accept that. . . . right now Amk257: i had to do what was right for me and this time, being bad isnt it, it seems. Im sorry if i strung you along . . . if I did, I had no idea I was doing it Amk257: i understand jruizFSA2: i didnt think this conversation was going to put me in a foul fucking mood. . . . . . boy was i wrong Amk257: i didnt think so at first either. Amk257: how mad are you jruizFSA2: very, very fucking mad jruizFSA2: does that explain it Amk257: yea Amk257: why . . . Amk257: cause you think i strung you along jruizFSA2: bingo. . . . . jruizFSA2: you win a cigar Amk257: hmm . . . and here i thought i was losing everything jruizFSA2: not in a joking mood . . . so u wont get any laughs from hert jruizFSA2: here Amk257: i know Amk257: i wasnt trying to string anything. I meant what I said when I said it . . . and I told you, i rethought things Amk257: I meant that too Amk257: I know that i didnt say i didnt want anything jruizFSA2: yea . . . i know . . . but you went along for that ride . . . and i didnt Amk257: thats a hard thing for me to say. And honestly, i didnt know what I wanted, so i would be lying if i had said that. But I know I don't want to hurt people i really care about (which includes you), which is why its better for me and you and everyone to end it as much as possible now before you get really attached or something jruizFSA2: what is wrong with getting attached. . . . dont you think that i would take care of you. jruizFSA2: as much as possible Amk257: What can come from you getting attached? I think youd try to take care . . . but i dont think you can the way id need to be. We couldnt have a real relationship and you know that (Pl.'s Resp. Opp'n Cingular's Mot. Summ. J., Ex. 8.) Ruiz, upset by this turn of events, then asked why Kraus had gone along for the ride in the first place. Kraus responded by telling him that she liked his attention, and ended by saying at the time she was not technically with her boyfriend and had a loophole to talk to other people.

The next day, November 15, 2004, Kraus and Kane engaged in an IM discussion where she told Kane about her conversation with Ruiz the night before. The IM reads:

fast94m: what did you say to him? Amk257: i said things need to be look but don't touch, i said my bf knows what going on . . . i said i dont want to get in trouble with anyone, that i dont want to do anything that would hurt hium. I cant and i don't want to Amk257: and he said, thats the first time you flat out said i don't want to Amk257: and i said ya

(Cingular's Mot. Summ. J., Ex. O.) Kane focused on Kraus's failure to inform Ruiz prior to that exchange that she did not desire a sexual relationship with him. Kane then added:

fast94m: and now do you realize how YOU can string ppl along sometimes? Cause i think this isn't the first person you've done this too, though hes def not left off the hook for multiple reasons cause of it fast94m: you both failed fast94m: but you both get it it seems fast94m: so better late then nevef fast94m: and if he thinks youre a bith, its just to save his own pride for getting let down by THE MOST BEAUTIFUL THING TO EVER TOUCH THIS FUCKING EARTH fast94m: so there fast94m: i have a headache fast94m: eagles better not lose, too much stress for one say to begin with, thank god i don't own a gun fast94m: bye Amk257: . . . . . .:'( Amk257: yea. I lose fast94m: how do you lose? Amk257: because I FUCKING LOS Amk257: lose* Amk257: I lose it all Amk257: i have nothing Amk257: i feel like shit Amk257: i wanna go die Amk257: thank you and good night fast94m: you have your pride and self respect back fast94m: you no longer take shit fast94m: and have shown it fast94m: and shown me how much you care fast94m: both of which are good things Amk257: i DO CARE Amk257: I care so FUCKING MUCH fast94m: i know Amk257: and you make me do this to prove it fast94m: you just showed it (Cingular's Mot. Summ. J., Ex. O.) Kraus concluded by stating that she felt bad for acting the way she did with Ruiz, but Kane assured her it was the right thing for her to do.

On November 16, 2004, Ruiz and Kraus had a conversation about her decision to end what had been developing between them. The IM reads:

Amk257: no. I dont care that you're telling me you dont want to talk about this anymore Amk257: but youre acting like someone who didnt get their way and now theyre gonna be pouty Amk257: i didnt promise you anything jruizFSA2: no, i am acting like someone who is feeling a bit fucked over and I ma fucking pissed. . . . . jruizFSA2: you would too. . . . Amk257: i didnt fuck you over jruizFSA2: ok, how about led me to believe . . . jruizFSA2: is that easier to swallow? Amk257: i tried to correct that many times, and if youd think back, youd see it jruizFSA2: yes, but even as of yesterday you were still not telling me. . . . that came out last night . . . especially since I asked point blank. . . . and you still waffeled Amk257: i was certainly telling you we shouldnt and you shouldnt jruizFSA2: but i was asking you if you wantedme to stop . . . and you never said yes Amk257: i didnt realize that wasnt strong enough to understand jruizFSA2: well when i asked 3-4 times . . . i figured you got the hint Amk257: i had a hard time answering. Ill take responsibility for that (Pl.'s Resp. Opp'n Cingular's Mot. Summ. J., Ex. 8.) Ruiz also told Kraus he hated her, but assured her that the feeling would eventually pass.

The final event that Kraus complains of occurred on Friday, December 3, 2004. Ruiz called Kraus into his office to discuss work-related matters. The meeting began professionally, but quickly devolved into a sexually charged situation. Kraus testified that Ruiz made faces at her, raised his eyebrows, told her that he wanted to kiss her and smell her hair, asked her to sit on his lap, and licked his lips in a provocative manner. In response, Kraus told Ruiz again that she was not interested. When she got up to return to her desk, Ruiz rose as well and tried to hug her, and Kraus pushed him away. He persisted, and grabbed her arms to pull her closer to him. She pushed him away again and then exited his office. During this episode, Ruiz was standing in front of the doorway, which forced Kraus to shuffle around him to get through the open door. After she left Ruiz's office, she returned to her desk and finished out the day.

On the following Monday, December 6, 2004, Kraus called Apple One while driving to work and spoke with Steve Tompkins, an Apple One representative. She told Tompkins that she did not want to go to her job because Ruiz's conduct made her uncomfortable. Tompkins told her to go home, and he said he would call her out sick for that day. He also asked her to come to the office to fill out a sexual harassment complaint form. Kraus went to Apple One's office on December 8, 2004, and completed the form. Apple One faxed the complaint to Cingular, who conducted an investigation. Ruiz was not subjected to disciplinary action.

Kraus did not return to Cingular for the remaining weeks of her sixth month assignment. On December 14, 2004, Ruiz contacted her via IM and asked her why she had not come back to work. She told him that he had made her uncomfortable. Ruiz offered an apology, and again asked why she had gone along for the ride in the first place. Kraus responded that she was just trying to be nice, and she thought it would be cool to talk about the dream. Ruiz offered her his apology again, and told her that he knew of some job openings at Cingular. He offered to put in a good word for her, which she accepted. This was the last IM conversation they had.

Kraus filed a charge with the Equal Employment Opportunity Commission and the Pennsylvania Human Relations Commission on May 3, 2005. She was thereafter issued a right to sue letter, and on March 3, 2006, she filed a Complaint in this Court. On July 7, 2006, Kraus filed an Amended Complaint against Defendants Cingular, Ruiz, and Apple One. On September 20, 2007, these three Defendants each filed a Motion for Summary Judgment on all counts. On October 31, 2007, Kraus voluntarily dismissed Apple One, and with that action disposed of Count IV in its entirety. Thus, only the Motions of Ruiz and Cingular are before this Court.

Cingular and Ruiz seek summary judgment on all claims contained in the Amended Complaint, which was stated in ten counts. Counts I, II, III, and V state claims against Cingular for violations of 42 U.S.C. § 2000e, et seq., 42 U.S.C. § 1981a, 43 P.S. § 951, and for negligent failure to train. Counts VI, VII, VIII, IX, and X raise claims against Cingular and Ruiz for negligent infliction of emotional distress, intentional infliction of emotional distress, assault, false imprisonment, and punitive damages. Each count is discussed below.

II. STANDARD OF REVIEW

Summary judgment is proper when "there is no genuine issue as to any material fact and . . . the movant is entitled to judgment as a matter of law." Fed.R.Civ.P. 56(c); see Hines v. Consol. Rail Corp., 926 F.2d 262, 267 (3d Cir. 1991). A court must determine "whether the evidence presents a sufficient disagreement to require submission to the jury or whether it is so one-sided that one party must prevail as a matter of law."Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 251-52 (1986). In the absence of any material factual disputes, summary judgment must be granted against "a party who fails to make a showing sufficient to establish the existence of an element essential to that party's case, and on which that party will bear the burden of proof at trial." Celotex Corp. v. Catrett, 477 U.S. 317, 322 (1986).

This Court is required, "before the evidence is left to the jury," to determine "whether there is any [evidence] upon which a jury could properly proceed to find a verdict for the party producing it, upon whom the onus of proof is imposed." Anderson, 477 U.S. at 251. A "judge's inquiry, therefore, unavoidably asks whether reasonable jurors could find by a preponderance of the evidence that the plaintiff is entitled to a verdict[.]" Id. at 252. "The mere existence of a scintilla of evidence in support of the plaintiff's position will be insufficient; there must be evidence on which the jury could reasonably find for the plaintiff." Id. "[S]ummary judgment should be granted where the evidence is such that it would require a directed verdict for the moving party[.]" Id. at 251.

III. DISCUSSION A. Count I — Sexual harassment

Title VII of the Civil Rights Act makes it "an unlawful employment practice for an employer . . . to discriminate against any individual with respect to [the] . . . terms, conditions, or privileges of employment, because of such individual's . . . sex[.]" 42 U.S.C. § 2000e-2(a)(1). It is well settled that sexual harassment is a form of sex discrimination prohibited by the statute. Meritor Sav. Bank, FSB v. Vinson, 477 U.S. 57, 66 (1986). Sexual harassment can take the form of a hostile work environment or quid pro quo harassment, and Kraus alleges both types in Count I of her Amended Complaint.

1. Hostile work environment

A hostile work environment exists when the workplace is "permeated with discriminatory intimidation, ridicule, and insult, that is sufficiently severe or pervasive to alter the conditions of the victim's employment and create an abusive working environment[.]" Harris v. Forklift Sys., Inc., 510 U.S. 17, 21 (1993) (internal quotes omitted). In order to prove her a hostile work environment claim, Kraus must show five things: (1) that she suffered intentional discrimination because of her sex, (2) the discrimination was severe or pervasive, (3) it detrimentally affected her, (4) it would have detrimentally affected a reasonable person in like circumstances, and (5) there is a basis for employer liability. Andreoli v. Gates, 482 F.3d 641, 643 (3d Cir. 2007) (citing Weston v. Comm'w of Pa., 251 F.3d 420, 426 (3d Cir. 2001)). Cingular believes that Kraus cannot establish that the alleged discrimination was severe or pervasive. Therefore, this Court will focus its analysis on the second element of the test.

The Third Circuit frequently uses the phrase "pervasive and regular" when discussing this element of the test. See e.g. Andrews v. City of Phila., 895 F.2d 1469, 1482 (3d Cir. 1990). However, as the Third Circuit has noted, the Supreme Court's formulation is "severe or pervasive," and the use of those words is important. Jensen v. Potter, 435 F.3d 444, 449 n. 3 (3d Cir. 2006) (abrogated in part on other grounds by Burlington N. Sante Fe Ry. Co. v. White, 126 S. Ct. 2405 (2006)). As the Supreme Court's standard is "severe or pervasive," that formulation will be applied in this case.

While the parties have briefed extensively on the question of whether the defenses promulgated in Burlington Indus., Inc. v. Ellerth, 524 U.S. 742 (1998) and Faragher v. City of Boca Raton, 524 U.S. 775 (1998) apply in this case, this issue need not be addressed here as Kraus cannot establish the second element of the test.

"Conduct that is not severe or pervasive enough to create an objectively hostile or abusive work environment — an environment that a reasonable person would find hostile or abusive — is beyond Title VII's purview." Harris, 510 U.S. at 21. The lower courts have been given the task of determining whether working environments are sufficiently hostile or abusive to incur Title VII liability. Faragher v. City of Boca Raton, 524 U.S. 775, 787-88 (1998). The Supreme Court has "directed courts to determine whether an environment is sufficiently hostile or abusive by `looking at all the circumstances,' including the `frequency of the discriminatory conduct; its severity; whether it is physically threatening or humiliating, or a mere offensive utterance; and whether it unreasonably interferes with an employee's work performance.'" Id.

"A recurring point in [the Supreme Court's decisions] is that simple teasing, offhand comments, and isolated incidents (unless extremely serious) will not amount to discriminatory changes in the terms and conditions of employment." Id. at 788. Pervasiveness is not shown without conduct that is "more that episodic; [it] must be sufficiently continuous and concerted in order to be deemed pervasive." Id. at 787 n. 1. Most importantly, Title VII does not impose a general civility code on the workplace, and the standards for judging hostility are intentionally demanding so that complaints attacking the ordinary tribulations of the workplace are filtered out. Id. at 788. Courts and juries must ensure that they "do not mistake ordinary socializing in the workplace — such as male-on-male horseplay or intersexual flirtation — for discriminatory conditions of employment." Oncale v. Sundowner Offshore Serv., Inc., 523 U.S. 75, 81 (1998).

The first step in this analysis is to identify what harassment a reasonable jury could link to a discriminatory animus. See Jensen v. Potter, 435 F.3d 444, 449-450 (3d Cir. 2006) (abrogated in part on other grounds by Burlington N. Sante Fe Ry. Co. v. White, 126 S. Ct. 2405 (2006)). Kraus has identified five incidents as discriminatory. The first is the discussion she and Ruiz had concerning his sexual dream about her. The second incident involves comments Ruiz made to her "about the shower and him wanting to see me naked, comments about kissing . . . about wanting to bend me over a desk[,]" and talking about engaging in oral sex. (Kraus Dep. at 116-17.) Third, Ruiz called her once and told her he wished she was with him so they could have sex in the shower. (Kraus Dep. at 118.) The fourth incident was Ruiz's offers to help her find a permanent position at Cingular in exchange for sexual favors. (Kraus Dep. at 183-84.) Kraus claims that the final harassing incident action was Ruiz's conduct in attempting to hug her during their December 3, 2004, meeting in his office. (Kraus Dep. at 91-95.)

Kraus has not presented evidence showing that she was subjected to an objectively hostile environment. Regarding the first incident, the text of the IM conversations clearly shows that Kraus and Ruiz engaged in intersexual flirtation in the office. Kraus willingly discussed the sex dream with Ruiz, and even encouraged him to provide her with details. She also engaged in her own sexual banter by telling Ruiz that she had sexual thoughts about him. Kraus testified at her deposition that she even flirted with Ruiz, and defined flirting to mean that she made statements to Ruiz indicating "some expression of liking." (Kraus Dep. at 273.) She qualified the testimony by saying that while she made flirtatious statements, they did not include "actual liking," and she believes that Ruiz should have interpreted her flirtations only complimentary. (Id.) A reasonable person, viewing the totality of the situation, could not find that the IM conversation between Ruiz and Kraus constituted anything other than intersexual flirtation, which the Supreme Court has stated should not be mistaken with discriminatory conditions of employment. See Oncale, 523 U.S. at 81. Ruiz's conduct may be abhorrent given his marital status, but that fact does not make his action the equivalent of actionable sexual harassment.

In regard to the other events, even assuming that they constitute harassment, they are at best sporadic and isolated incidents, and none are sufficiently severe to rise to the level of a hostile work environment. See Saidu-Kamara v. Parkway Corp., 155 F. Supp. 2d 436, 439-40 (E.D. Pa. 2001) (holding that touching plaintiff's breasts and buttocks, sexual comments, and offer of financial help in return for sex did not create hostile environment); McGraw v. Wyeth-Ayerst Lab., Inc., No. 96-5780, 1997 U.S. Dist LEXIS 20813, at * 17 (E.D. Pa. Dec. 30, 1997) (held that kissing plaintiff and touching her face not severe). Courts have consistently held that "[o]ccasional insults, teasing, or episodic instances of ridicule are not enough; they do not permeate the workplace and change the very nature of the plaintiff's employment." Jensen, 435 F.3d at 451. Sexually charged comments, one sexually explicit phone call, banter about helping Kraus find a permanent job in exchange for sex, and an attempt to hug her do not show that the workplace was permeated with insults and discriminatory actions. Moreover, the totality of the circumstances shows that Kraus and Ruiz did engage in a sexually flirtatious professional relationship. Kraus cannot establish severe or pervasive harassment, and therefore summary judgment must be granted in Cingular's favor on Count I insofar as it alleges a hostile work environment.

2. Constructive discharge

Kraus also alleges in Count I that she was constructively discharged. This claim must fail because to establish a constructive discharge, a plaintiff must make a further showing than the one required to prove a hostile working environment claim. Pa. State Police v. Suders, 542 U.S. 129, 134 (2004). Since she cannot establish a hostile work environment, she is precluded from establishing a constructive discharge claim. Failure to establish a hostile work environment is fatal to a constructive discharge claim. Konstantopoulus v. Westvaco Corp., 112 F.3d 710, 718-19 (3d Cir. 1997). Thus, Cingular is granted summary judgment on Count I to the extent that the claim alleges constructive discharge.

3. Quid pro quo

Kraus also alleges quid pro quo harassment in Count I. This type of sex discrimination occurs when an employer demands that an employee provide sexual favors to gain employment benefits or avoid adverse action. Barbara T. Lindemann Paul Grossman, Employment Discrimination Law 1306 (C. Geoffrey Weirich ed., 4th ed. 2007). Advances or requests for sexual favors constitute sexual harassment when "(1) submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment [or] (2) submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individual. . . ." Robinson v. City of Pittsburgh, 120 F.3d 1286, 1296 (3d Cir. 1997) (abrogated in part on other grounds by Burlington N. Sante Fe Ry. Co. v. White, 126 S. Ct. 2405 (2006)). To establish a quid pro quo harassment claim, Kraus "must demonstrate either that she submitted to the sexual advances of her alleged harasser or suffered a tangible employment action as a result of her refusal to submit to those sexual advances[.]" Hurley v. Atl. City Police Dept., 174 F.3d 95, 133 (3d Cir. 1999).

It is undisputed that Kraus and Ruiz did not have a sexual relationship, and Kraus was not offered a permanent position at Cingular. (Joint Statement of Undisputed Facts, ¶ 27; Pl.'s Resp. to Joint Statement ¶ 27.) She therefore alleges that her rejection of Ruiz's advances was the basis for Cingular's decision not to consider her for a permanent job. Kraus contends that Cingular failed to promote her, which is a tangible employment action. Burlington Indus., Inc. v. Ellerth, 524 U.S. 742, 761 (1998). However, Kraus has not provided any evidence showing that Cingular failed to promote her to a permanent position. Most importantly, she has not shown that her temporary position was at any time slated to become a permanent position at Cingular.

Kraus testified that Ruiz said to her on more than one occasion that "[i]f you do this [meaning have a sexual relationship with him], then I will assist in getting you this permanent job thing." (Kraus Dep. at 162.) In support of her claim, she provided the deposition testimony of Steven Tompkins, an Apple One representative. Tompkins said that all temporary jobs can potentially become permanent if an employer chooses to make it permanent. (Tompkins Dep. at 61.) Kraus believes this statement establishes Cingular's failure to promote her to a permanent position. However, Kraus omits that fact that when Tompkins was asked whether her temporary job had the potential to become permanent, he said that it did not. (Tompkins Dep. at 60.) Thus, no evidence has been presented which shows that her position had long-term potential and she was not considered for it. She cannot establish quid pro quo harassment, therefore summary judgment must be granted in favor of Cingular on Count I insofar as it alleges quid pro quo sexual harassment.

B. 42 U.S.C. § 1981a claim

In Count II of her Amended Complaint, Kraus alleges that Cingular violated 42 U.S.C. § 1981a. Section 1981a states: "[i]n an action . . . against a respondent who engaged in unlawful intentional discrimination . . . prohibited under . . . [ 42 U.S.C.A. §§ 2000e- 2, 2000e-3, or 2000e-16] . . . the complaining party may recover compensatory and punitive damages . . . in addition to any relief authorized by section 706(g) of the Civil Rights Act of 1964, from the respondent." 42 U.S.C. § 1981a (a)(1). "[T]he great weight of authority holds that § 1981a does not create an independent cause of action, but only serves to expand the field of remedies for plaintiffs in Title VII suits."Pollard v. Wawa Food Mkt., 366 F. Supp. 2d 247, 251 (E.D. Pa. 2005). Consequently, summary judgment must be granted in favor of Cingular on Count II as this claim cannot be stated as an independent cause of action.

C. Pennsylvania Human Relations Act claim

In Count III, Kraus alleges that Cingular violated the PHRA, which makes it unlawful to discriminate against individuals because of their "race, color, religious creed, ancestry, age, sex, national origin or non-job related handicap or disability[.]" 43 Pa. Cons. Stat. § 955(a). Federal courts treat the PHRA and Title VII as embodying identical standards, and the analyses under these statutes are co-extensive, and conduct that is unlawful under Title VII is similarly unlawful under the PHRA. Weston, 251 F.3d at 425 n. 3. Summary judgment must therefore be granted in favor of Cingular on Count III as this Court granted summary judgment on Count I.

D. Failure to supervise claim

In Count V, Kraus alleges that Cingular was negligent in supervising its employee. The company argues that Kraus is barred from asserting this claim under the PHRA. That act states: "as to acts declared unlawful by section five . . . the procedure herein provided shall, when invoked, be exclusive and the final determination therein shall exclude any other action, civil or criminal, based on the same grievance of the complainant concerned." 43 Pa. Cons. Stat. § 962(b). Therefore, Kraus's negligent supervision claim is barred by the PHRA, see Murray v. Commercial Union Ins. Co., 782 F.2d 432, 437 (3d Cir. 1986), and summary judgment must be granted in favor of Cingular in regard to Count IV.

E. Negligent infliction of emotional distress claim

In Count VI, Kraus alleges that she suffered severe emotional distress because of the negligent conduct of both Cingular and Ruiz. The Defendants argue that Kraus's claims are barred under the Pennsylvania Workers' Compensation Act, which states that "[t]he PWCA provides the sole remedy for `injuries allegedly sustained during the course of employment.'" Moyer v. Kaplan Higher Educ. Corp., 413 F. Supp. 2d 522, 529 (E.D. Pa. 2006) (citing 77 Pa. Stat. Ann § 481(a)). The PWCA also states that, "[t]he liability of an employer under this act shall be exclusive and in place of any and all other liability to such employes . . . on account of any injury[.]" 77 Pa. Stat. Ann § 481(a). Courts have consistently held that the exclusivity provision bars negligent infliction of emotional distress claims arising out of an employment relationship. See Imboden v. Chowns Comm., 182 F. Supp. 2d 453, 456-57 (E.D. Pa. 2002) (citing Matczak v. Frankford Candy and Chocolate Co., 136 F.3d 933, 940 (3d Cir. 1997)). Therefore, summary judgment must be granted in favor of Cingular and Ruiz on Count VI.

Ruiz asserts in his Motion for Summary Judgment that this Court lacks subject matter jurisdiction over him. He alleges that because neither of the federal claims alleged in this action, Counts I and II, are applicable to him, this Court cannot assert supplemental jurisdictional over him regarding the state law claims contained in Counts V-X. This Court finds no merit in his argument. 28 U.S.C. § 1367(a) says that "in any civil action of which the district courts have original jurisdiction, the district courts shall have supplemental jurisdiction over all other claims that are so related to claims in the action within such original jurisdiction that they form part of the same case or controversy[.]" This Court has supplemental jurisdiction over the state law claims, and will exercise it accordingly.

F. Intentional infliction of emotional distress claim

Kraus alleges in Count VII that she suffered emotional distress because of the intentional sexual harassment perpetrated by Ruiz, and since he was acting in the course of his employment, she names Cingular as a Defendant too. Ruiz argues that Kraus cannot establish the outrageous conduct necessary to support this claim, and Cingular raises a scope of employment defense. For Kraus to recover on her claim for intentional infliction of emotional distress, she must show that Ruiz's conduct was "so outrageous in character, and so extreme in degree, as to go beyond all possible bounds of decency, and to be regarded as atrocious, and utterly intolerable in a civilized society." Imboden, 182 F. Supp. 2d at 457. "It is the court's responsibility to determine if the conduct alleged in a cause of action reaches the requisite level of outrageousness." Andrews v. City of Phila., 895 F.2d 1469, 1487 (3d Cir. 1990) (disagreement on other ground recognized byJensen, 435 F.3d at 449 n. 3).

"At the outset, it must be recognized that it is extremely rare to find conduct in the employment context that will rise to the level of outrageousness necessary to provide a basis for recovery for the tort of intentional infliction of emotional distress."Cox v. Keystone Carbon Co., 861 F.2d 390, 395 (3d Cir. 1988). "As a general rule, sexual harassment alone does not rise to the level of outrageousness necessary to make out a claim for intentional infliction of emotional distress." Imboden, 182 F. Supp. 2d at 457. "Offensive comments and gestures in the workplace, even though sexually explicit, are not enough" to make out a claim. Id. A plaintiff must prove an extra factor, and "[t]he extra factor that is generally required is retaliation for turning down sexual advances." Andrews, 895 F.2d at 1487.

Kraus has not alleged that Ruiz or Cingular retaliated against her. Regardless, the evidence shows that Ruiz's conduct was nothing more than intersexual flirtation, which cannot be said to go beyond all possible bounds of decency. Kraus cannot establish outrageous conduct, and summary judgment must be granted in favor of Ruiz and Cingular on Count VII. This Court does not need to address the scope of employment defense raised by Cingular.

G. Assault claim

In Count VIII, Kraus alleges that Ruiz, acting in the scope of his employment, placed his hands on her body in an attempt to hug her, which caused her to suffer imminent apprehension of offensive bodily contact. The tort of assault is defined as "an intentional attempt by force to do any injury to the person of another[.]" Renk v. City of Pittsburgh, 641 A.2d 289, 293 (Pa. 1994). "In determining what actions constitute assaultive behavior, [Pennsylvania courts] ha[ve] followed a commonsense definition. It requires that the behavior, if it does not involve actual physical harm, must be such that it `clearly evoke[s] a reasonable apprehension of bodily harm' in the person assaulted."Jackson v. Pa. Bd. of Prob. and Parole, 885 A.2d 598, 601 (Pa.Commw.Ct. 2005).

At her deposition, Kraus stated that: "[Ruiz] kept coming towards me like he was going to hug me. I didn't know if he was going to kiss me. How was I to think that wasn't going to happen? Did I think that he was going to hit me? I have no idea." (Kraus Dep. at 192.) Her testimony shows that she thought Ruiz might hug or kiss her. Hugging and kissing do not involve physical harm, nor do they evoke a reasonable apprehension of bodily harm in people. Moreover, Kraus testified that she had hugged Ruiz before as a sign of friendship. (Kraus Dep. at 104). Pennsylvania courts have held that fear of bodily harm is a necessary element in finding that actions constitute assaultive behavior. Kraus has not presented any evidence showing that she was in fear of bodily harm. Thus, summary judgment must be granted in favor of Ruiz on Count VIII. As Kraus cannot establish this claim, Cingular must also be granted summary judgment on Count VIII.

H. False imprisonment claim

Kraus alleges in Count IX that Ruiz, again acting in the scope of his employment, falsely imprisoned her in his office by standing in front of her and trying to hug her when she got up to leave his office. Ruiz argues that Kraus cannot establish the prima facie elements, and Cingular again raises its scope of employment defense. An actor is liable for false imprisonment if (a) he acts intending to confine the other within boundaries fixed by the actor, and (b) his act directly or indirectly results in such a confinement of the other, and (c) the other is conscious of the confinement or is harmed by it. Krochalis v. Ins. Co. of. N. Am., 629 F. Supp. 1360, 1370 (E.D. Pa. 1985). "The confinement within the boundaries fixed by the defendant must be complete; if there is a known, safe means of escape, involving only a slight inconvenience, there is no false imprisonment." Id. In this case, Kraus testified that:

I got up to leave and he walked up in front of the door. We were doing this, like shuffling thing, back and forth. He wasn't letting me leave. He tried to, you know, come in and hug me and I told him that I didn't want to hug him.
Eventually, I got out of the office[.]

(Kraus Dep. at 91.) The fact that Kraus knew that she could exit through the door, and in fact did exit by shuffling around Ruiz, precludes her from establishing a false imprisonment claim. Since the claim cannot be established, summary judgment must be granted in favor of Cingular and Ruiz on Count IX.

I. Punitive damages claim

In Count X, Kraus states a general claim against Cingular and Ruiz for punitive damages. Whatever the merit of this contention, it is well settled that a request for punitive damages is not a cause of action in and of itself. Winterberg v. CNA Ins. Co., 868 F. Supp. 713, 725 n. 20 (E.D. Pa. 1994). Therefore, Count X will be dismissed as Kraus cannot bring a separate claim for punitive damages.

An appropriate Order follows.

ORDER

AND NOW, this 8th day of January, 2008, upon consideration of Defendant Cingular Wireless, LLC, New Cingular Wireless, PCS, LLC, Cingular Wireless Employee Services, LLC's Motion for Summary Judgment (Doc. No. 34), Defendant Joseph Ruiz's Motion for Summary Judgment (Doc. No. 36), and all responses and replies thereto, it is hereby ORDERED that these Motions are GRANTED.


Summaries of

Kraus v. Howroyd-Wright Employment Agency, Inc.

United States District Court, E.D. Pennsylvania
Jan 8, 2008
CIVIL ACTION No. 06-975 (E.D. Pa. Jan. 8, 2008)

granting summary judgment to the defendant on IIED claims where sexual advances by supervisor did not "go being all possible bounds of decency"

Summary of this case from Harris v. Midas
Case details for

Kraus v. Howroyd-Wright Employment Agency, Inc.

Case Details

Full title:AMY KRAUS, Plaintiff, v. HOWROYD-WRIGHT EMPLOYMENT AGENCY, INC., CINGULAR…

Court:United States District Court, E.D. Pennsylvania

Date published: Jan 8, 2008

Citations

CIVIL ACTION No. 06-975 (E.D. Pa. Jan. 8, 2008)

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